PRIVACY POLICY
PRIVACY STATEMENT
Personal Data
In the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“…any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural
person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the
physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
How we use your information
This privacy statement is intended to let you know how we, Thomas & Cooper Legal Services Ltd, will collect and use your personal data in order to:
Why do we need to collect and store Personal Data?
In order for us to respond to your requests, questions, service requirements, complaints, etc. we need to collect personal data for correspondence purposes and/or providing a detailed service provision. In any event, we are committed to ensuring that the information that we collect, and use is appropriate for the purpose, and does not constitute an invasion or your privacy.
If we wanted to contact you for marketing purposes we would contact you for additional consent for that purpose.
Will we share your Personal Data with anyone else?
We may pass your personal data to third-party services providers contracted to, or associated with our company in the course of dealing with you. Any third parties that we may share your personal data with are obliged to keep your details securely, and to use them only to respond to requests, questions, service requirements, complaints, etc. on our behalf. When they no longer need your personal data to fulfil this service, they will dispose of the details in line with our company’s policies and procedures. If we wish to pass your sensitive personal data to a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.
How will we use the Personal Data we collect about you?
We will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will do our utmost to keep your information accurate and up-to-date, and not keep it for longer than is necessary. We are required to retain information in accordance with the law, such as information needed for tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on the individual business needs.
Under what circumstances will we contact you?Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Can you find out the personal data that the we hold about you?
Thomas & Cooper Legal Services Ltd at your request, can confirm what information we hold about you and how it is processed. If Thomas & Cooper Legal Services Ltd does hold personal data about you, you can request the following information:
What forms of ID will you need to provide in order to access this?Thomas & Cooper Legal Services Ltd accepts the following forms of ID when information on your personal data is requested:
Contact details of the Data Protection Officer Contact Name:
Clare Cooper
Address: Thomas & Cooper Legal Services Ltd 90 The Meadows, Shepshed, LE12 9QN, England, UK
Email: clare@tclegalservices.co.uk Telephone: 0044 (0)1509 507334